Privacy Policy
1. What Do We Do With Your Information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, including your name, address, phone number, and email address.
When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us understand your browser and operating system.
Email and SMS Marketing
With your explicit consent, we may send you emails and SMS messages about our store, new products, promotions, and other updates. We comply with all applicable laws, including the Australian Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth), ensuring all marketing communications contain clear opt-out options.
Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to track shopping cart activity, including abandoned checkouts, to determine when to send cart reminder messages via SMS.
2. Consent
How Do You Get My Consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using it for that specific reason only.
If we request your personal information for secondary purposes, such as marketing, we will ask you directly for your explicit consent or provide you with an opportunity to decline.
How Do I Withdraw My Consent?
You may withdraw your consent at any time by contacting us at admin@musclenationofficial.com or using the unsubscribe options in our communications.
Opt-Out Process for SMS Marketing
- Reply with any of the following: STOP, END, QUIT, CANCEL, UNSUBSCRIBE, OPTOUT, ARRET, UNSUB, UNJOIN, REMOVE.
- For US and Canadian recipients: Text STOP to opt out.
- For French recipients: Text STOP au 36158.
- You will receive a confirmation message notifying you of successful unsubscription. To rejoin, text JOIN.
3. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service. Additionally, we may disclose information to law enforcement, regulatory authorities, or relevant third parties where legally required or necessary to prevent fraud or illegal activities.
4. Third-Party Services
Third-party providers we use will collect, use, and disclose your information only as necessary to perform the services they provide.
We encourage you to review the privacy policies of these providers. Some providers may operate in jurisdictions with different data protection laws, and your data may be subject to local legal requirements.
5. Security
We implement industry-standard security measures to protect your personal information. Sensitive data, including credit card information, is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.
6. Cookies
Cookies store small amounts of data on your computer to enhance your browsing experience. You can accept or decline cookies by adjusting your browser settings. Disabling cookies may affect site functionality.
7. SMS Communications
SMS Quiet Hours
Our system enforces automatic quiet hours for recipients in the US, Canada, and Puerto Rico, preventing messages from being sent between 8 PM and 8 AM to comply with privacy and anti-spam regulations.
8. Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or territory or have given us consent to allow your minor dependents to use this site.
9. Changes to This Privacy Policy
We reserve the right to modify this policy at any time. Updates will take effect upon posting. If significant changes occur, we will notify you via email or website announcements.
Questions and Contact Information
For inquiries, corrections, amendments, or deletion of personal information, or to register a complaint, contact our Privacy Compliance Officer at admin@musclenationofficial.com.